Pothole Claims Up 90% in Three Years, Says RAC
The increasing number of pothole-related claims highlights a growing concern for road users in Britain. According to recent analysis by the RAC motoring group, the number of compensation claims made to local councils has surged by 90% between 2021 and 2024.
Key Findings on Pothole Claims
– Claims Analysis: In 2024, 53,015 compensation claims were reported to 177 local authorities. This figure represents a significant increase from 27,731 in 2021, although it did show a slight decline compared to the 56,655 claims in 2023.
– Payout Statistics: Only 26% of the claims in 2024 resulted in approved payouts, with successful claimants receiving an average compensation of £390.
– Repair Costs: The RAC estimates that a typical repair for families facing damage greater than a puncture due to potholes can cost around £590. Potholes can inflict serious damage to vehicles, including shock absorbers, suspension springs, and wheels.
– Safety Concerns: Potholes not only pose financial burdens but also present severe safety risks, particularly for motorcyclists and cyclists. Simon Williams, head of policy at the RAC, emphasized that the classification of potholes varies among councils, and some potentially hazardous ones may not meet the criteria for repair.
Local Government Response and Trends
– Increased Claims by Area: Among the councils responding to the RAC’s survey, Derbyshire County Council reported the largest rise in claims, soaring from 224 to 3,307 over three years. However, councillor Charlotte Hill noted that claims have since dropped by 72% since May 2025, allowing the council to adopt a more proactive approach in addressing road conditions.
– Preventive Measures: Both Glasgow City Council and Oxfordshire County Council demonstrated increased claims but also stressed the importance of preventive maintenance. Andrew Gant from Oxfordshire pointed out that the focus should be on maintenance work to stop potholes from developing. His council has invested approximately £14.5 million in surface dressing programs since 2024, marking the most extensive efforts in over two decades.
Government Strategy and Funding
The Department for Transport announced a substantial investment of £7.3 billion over the next four years aimed at improving road surfaces. This funding is expected to help local councils transition from reactive pothole repairs to more sustainable, long-term maintenance solutions, ultimately reducing the number of pothole claims.
A spokesperson for the Local Government Association acknowledged the challenges posed by budget constraints, which have limited councils’ ability to maintain roads effectively. They noted that while new funding is stepping in to address the decline of local roads, a shift from reactive to proactive maintenance would require time and sustained investment.
In conclusion, the dramatic rise in pothole-related claims paints a concerning picture for both motorists and local councils. While financial investments and a shift in focus toward preventative measures promise hope, the path to better road conditions and reduced claims will necessitate concerted efforts from all stakeholders involved.